my favorite nashville taxi story
15 Nov 2011Years ago I was at Lipstick Lounge and ended up pretty blitzed after a night of karaoke, so I tried to get a cab. After no answer from two of the three major cab companies I tried, I ended up at Yellow cab. A woman answered brusquely and the following conversation ensued:
me: “I need a cab at the corner of 14th and woodland”
dispatcher: “we don’t do corners.” *click*
Yes, that’s it. I was bemused, thinking I had a wrong number or got disconnected somehow, so I called back and repeated my request: “WE DON’T DO CORNERS” *click*. The third time I called, I was going to just request “1401 Woodland” or whatever, but she recognized my voice before I even got half-way through the call and she hung up again.
I gave up and walked home – a luxury I was afforded because I lived downtown at the time.
Consider for a moment what I might have done if I were less responsible and further from home? Nashville’s transportation woes are more than an inconvenience – they’re tied to our problems with safety and drunk driving.
Nashville needs more taxis.
Many a cab driver has been shot form a dispatcher not getting the correct address and telephone number, however with todays technology she should have used caller ID and had the professionalism to 1) know that location 2) to explain the policy and ask for the address 3) refer you to another company 4) The dispatchers and call takers should plain know better. Hope you will give Music City Taxi the opportunity the next time you need a taxi, by the way we offer two Karaoke Cabs as well. Johnny